Senior Account Manager
About the role
The Senior Account Manager role sits within our Client Services team. Our Client Services Director heads up the team and consists of 9 people including an Account Director, 2 other Senior Account Managers, 2 Account Managers, 1 Senior Account Executives, and an Account Executive. The role will be supported by a Senior Account Executive and will report to the Client Services Director.
The role supports one of our largest healthcare clients whom we are the lead communications agency globally. We enjoy a strong working relationship with our client and the range of projects is varied, but heavily weighted towards large-volume, creative production. The role also includes brand development, digital, employee brand, and web development.
A strong healthcare and/or B2B background is a must. You will have worked on integrated campaigns and be comfortable running a high quantity projects at any one time.
The Client Services team is at the forefront of the agency, so being able to quickly build a great rapport with clients, ensuring the highest standard and quality work, and strong working relationships with the team, are important.
Business-As-Usual Responsibilities
As a member of the AUK Client Services team, you will be required to:
- Be a welcoming face/voice of the agency when dealing with clients or suppliers on the phone, and when they visit the agency
- Establish and build honest relationships with our clients, based on trust and transparency
- Understand AUK’s project delivery process and follow the internal approval procedure
- Have excellent project management skills, be efficient, proactive, and commercially aware
- Build strong relationships with your colleagues and positively contribute to agency life
Winner
D&AD Pencil
D&AD Awards 2016
49
Awards & counting...
If you would like to work for a nimble, dynamic agency, then we would love to hear from you.
Closing Summary
As an important member of the client services team, you are responsible for making the clients’ experience of working with us as positive and meaningful as possible. We have a track record of awards and are recognised by clients for the great work we do. The potential is limitless and the opportunity to build a truly respected agency brand is only just being realised.
